Helpdesk Specailist I - III (Entry, Mid, and Senior Level)

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Experience Requirements:

Experience in standard help desk procedures. Logs all help desk interactions, tracks and routes problems and requests and documents resolutions. Experience as the initial point of contact for troubleshooting network applications and hardware and software PC and printer problems.

Education Requirements:

  • Level I - A.A. (may substitute with a High School diploma equivalency with at least 18 months related experience)
  • Level II - AA
  • Level III - B.S. or B.A. in a related field and IA certification in accordance with DoD Instruction 8570.01M.

Note: *experience may be substituted for degree requirements: four (4) years related experience for Bachelors; seven (7) years related experience for Masters; ten (10) years related experience for Doctorate. In addition, two (2) years related experience can be substituted for an Associate degree.


Kord Technologies offers a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience. Benefits include 401(k), medical, dental, life, vision, tuition reimbursement, STD and LTD insurance. 

Kord Technologies is an equal opportunity employer including but not limited to EOE/Minorities/Females/Vet/Disabled employer.

Disability Accessibility Accommodation:  If you require an accommodation to navigate or apply to our careers site, please send your request to:  kordHR@kordtechnologies.com or call: (256) 489-2346


Location: Huntsville, AL
Apply for this Position Job code: 1000054
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